Privacy Policy

We receive, collect and store any information that you enter on our website or otherwise provide to us. In addition, we collect the Internet Protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, the length of visits to certain pages, information about the interaction between pages, and methods used to navigate off the page. We also collect personally identifiable information (including name, email address, password, communications); payment details (including credit card information), comments, feedback, product evaluations, recommendations and personal profile.

When you make a transaction on our website, as part of the process, we collect the personal information you give us, such as your name, address and e-mail address. Your personal information will only be used for the specific purposes mentioned above.

We collect this non-personal and personal information for the following purposes:

 

  • To provide our users with ongoing technical assistance and support

  • To be able to contact our visitors and users with general or personalised service notices and promotional messages;

  •  To create aggregate statistical data and other aggregated and/or derived non-personal information, which we or our business partners may use to provide and improve our respective services;

  • To comply with applicable laws and regulations.


Our business is hosted on the Wix.com platform. Wix.com provides us with the online platform that enables us to sell you our products and services. Your data may be stored through Wix.com's data storage, databases and general applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company comply with the standards established by PCI-DSS, as managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover. The PCI-DSS requirements help ensure the secure processing of credit card information by our shop and its service providers.

We may contact you to inform you about your account, to resolve problems with your account, to resolve a dispute, to collect fees or amounts owed, to survey your opinion through surveys or questionnaires, to send updates about our company, or if necessary to contact you to enforce our User Agreement, applicable national laws, and any agreements we may have with you. For these purposes, we may contact you by email, telephone, text messages and post.

If you no longer wish us to process your data, please contact us at info@seednroot.ch.

We reserve the right to change this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect as soon as they are published on the website. If we make any material changes to this policy, we will notify you here of the updated policy so that you are aware of what information we collect, how we use it and under what circumstances, if any, we use and/or disclose it.